FAQ
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There is a maximum of 4 Cashbacks per person, provided he/she participates 4 times, submitting each time a different valid receipt. A unique bank account to be used for a Cashback can only be linked to one participant.
You can request a maximum of one cashback per valid receipt, no matter how many Corona multipacks are listed on that receipt.
Should we receive more than 10.000 refund requests, then 10.000 will be randomly selected from all requests received during the whole promotion period.
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We will process all refund requests once the promotion has ended. We expect to perform all refunds end of April. Payments will be made to the bank account you supplied when you submitted your request.
Unfortunately we can not guarantee a refund for each participant as there is a maximum of 10.000 refunds for this Promotion. Should we receive more participations, then 10.000 participation will be randomly selected from all valid participations received during the whole Promotion Period (after invalid and disqualified participations have been removed).
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You can request up to 4 cashback refund, provided you have 4 different valid cash receipts that each list a minimum of one Corona multipack. The exact date of the cash receipt is not important, just as long as it's on or after 14/03 (the start of the promotion) and on or before the date that you submitted your request.
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We will send you a confirmation email once you have requested a refund.
Sometimes our emails won’t reach you – they may end up in a spam filter or fall through the cracks of the internet. Don't worry, the confirmation email is just an extra way to thank you for your participation.
At the moment you completed your refund request, your data was captured. So if you qualify we can execute your refund without a problem.
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There are a number of reasons we might ask for your data, including:
- Your date of birth to ensure you are of legal drinking age
- Your email address to keep the competition fair and prevent people from trying to enter more than once a day
- Your country of residence to check the competition is running there or because different countries are sometimes eligible for different prizes
- Your contact details (name, address, and phone number) so we can reach out to you in case we need to verify your participation or need to deliver a prize.
- Your bank account info, so we can execute your refund
How we process and use your data beyond this is explained in more detail in our Privacy Policy.
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If your question isn't listed here please check out our Game Rules. If you need further help please email support@coronaextra.ch including all key information and screenshots so we can find you an answer as quickly as possible.
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Subscribe to the Corona newsletter on this page to receive regular updates including promotional offers and sweepstakes.
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